General information on protection of privacy and personal data

MA GAMING pays special attention to the protection of personal data in each part of the processes through the implementation of the standards determined by the laws and bylaws for personal data protection. Your trust is essential to what we do, so we believe our privacy practices should be transparent and clear.

The personal data and information that will be disclosed to us, will be processed only if there is a legal basis for it, ie only for a specific purpose and of course with your consent in cases where it is necessary.

We do not collect information or personal data from children.

In this privacy and cookie policy you will find the information you need about how we treat your personal information, ie cookies.

Our privacy and cookies policy regularly changes or updates in accordance with our activities and needs, of which you will be notified in a timely manner. If you have additional questions, please contact us directly at: dgeorgievski@novomatic.com.

Contact information of the Controller

MA GAMING in accordance with the Law on Personal Data Protection (Official Gazette of Republic od North Macedonia no.42 /2020) is in the capacity of controller for the personal data we process, unless otherwise stated in this document.

There are several ways you can contact us, including by email, live chat in all our subsidiaries in the country and posting. More details can be found on our website www.admiralclub.com.mk.

You can contact us by e-mail at dgeorgievski@novomatic.com or contact@admiralclub.com.mk.

How do we get the information and personal data we process?

Most of the personal data and information we process are provided directly by you for one of the following reasons:

• You choose an access to our services and resources;
  
• You submit a request for information to us;
  
• You applied for a job position at us;
  
• You represent your organisation

• Your name and surname;
  
• Title / position of your working position;
  
• The name of the company / institution in which you work;
  
• Your official e-mail address and
  
• Your phone number

Information that we receive while you browse our website (data browsing):

In addition to the types of information you wish to provide to us, we also receive the following technical information, which under certain conditions may still be considered as personal data, alone or when combined with other data:

• IP addresses and/or domain names of computers you use when using our services;
  
• URI (Unique Resource Identifier) ​​addresses the resources required by your web browser;
  
• Request time;
  
• The method your web browser uses to submit the request to the server;
  
• The size of the file received in the response;
  
• Numeric code indicating the response status of the server (successful, error, etc.) and
  
• Parameters related to the operating system you are using.

Use and sharing of your personal data

Any personal information you provide to us is used by us to provide you with the highest quality of our services and information listed in this document. We will never sell your personal information to anyone, nor will we give it to someone else for unauthorized use. You will be updated for any change with a new, updated Privacy and Cookies Policy for which an additional announcement will be posted on our website in time manner.

Any personal data that we have acquired during your use of our services are used only to obtain anonymous statistical information on our website, as well as to check their proper functioning or to improve the quality of our services. This data is deleted immediately after processing. We will not share your information or personal data with third parties for direct marketing purposes unless we have your explicit consent to it.

Your rights to personal data protection:

According to the Law on Personal Data Protection, you have rights that we need to inform you about. The rights available to you depend on the purpose, ie the reason for processing your personal data. More information on this topic can be found on the website of the Agency for Personal Data Protection www.azlp.mk, ie to ask a question to our personal data protection officer at dgeorgievski@novomatic.com or to our state body-competent regulatory body at info@privacy.mk.

Your rights are as follows:

1. Right of an access

You have the right to request copies of your personal information from us. This right always applies. There are some exceptions, according to the law, which means that you can not always get all the information we process.

2. Right to correction

You have the right to ask us to correct information that you think is incorrect. You also have the right to ask us to complete the information that you think is incomplete. This right always applies.

3. Right to delete

You have the right to ask us to delete your personal information in certain circumstances. This right applies only under certain conditions in accordance with law.

4. Right to restrict processing

You have the right to ask us to restrict or stop the processing of your personal data in certain circumstances in accordance with the law.

5. Right to object (request to terminate the processing completely) to the processing

You have the right to object to the processing only if the processing of your personal data is not part of our legal obligations or is in our legitimate interest.

6. Right to data portability

This applies only to the information you provide to us. You have the right to ask us to transfer the information, ie the personal data that you give us from one organization to another (controller) or to give it to you. The law applies only if we process personal data based on your consent, or in the process of concluding an agreement if you are one party, ie if the processing is automated or if we process your information for the purpose of implementing legal obligations in the field of criminal law and procedure.

You are not required to pay any fee for exercising the above rights, except when, depending on your request, it is related to a particularly large number of operations or activities of which you will be informed in advance. Regarding this, certain exceptions have been made in accordance with the Law on Personal Data Protection. In order to achive your rights, in accordance with the indicated regulation, ie acting upon your Request, according to the law, we have one month to respond.

7. Right to complain (Right to object)

We work with high standards when it comes to processing of your personal information, however if you have any questions or problems, contact us at dgeorgievski@novomatic.com and we will answer.

If in any case you remain dissatisfied, you can file a complaint about the way we process your personal information to the Agency for Personal Data Protection at info@privacy.mk

To exercise your rights, you can submit an appropriate form. The forms can be found here.

• Request to restrict the processing of personal data
  
• Request for deletion of personal data
  
• Request for correction of personal data
  
• Request for withdrawal of consent
  
• Request for access to personal data
  
• Objection

About Cookies

Cookies (“cookies”) are small files that are used to collect information that allows you to recognize your computer or other device during your next visit to our website, which allows faster and more adequate access. Also, in certain cases we write information in the form of “Cookies” on your computer, ie another device with which you connect to, www.admiralclub.com.mk in order to adjust the visit to the websites according to your needs and habits.

All information that is stored or stored within the “Cookies” will be used only for the needs of our website in a way that your privacy or personal data will not be compromised.

By using this website www.admiralclub.com.mk YOU agree, ie accept the provisions set out in the Controller Privacy and Cookies Policy.

Why do we use cookies?

We use cookies on this website for the following reasons:

• For technical operation of the website;
  
• For collecting aggregate and anonymous statistical data
  
• To remember your preferences for how the page is displayed (preferences for screen parameters), such as color contrast or font size;
  
• To remember/remind you, whether or not you agree with our use of cookies on this website.
  

When you visit our website, we may collect some information from your search, such as the IP address, the content of the Controller website that you visited, when you visited it, and from which website you were redirected.

When you visit our website we use a third party Google Analytics service to collect standard access information and details of visitor behavior, but in a way that no one can be identified, nor is Google allowed to reveal the identity of those who visited our website.

What kind of cookies do we use?

We use persistent cookies, which remember the search/session when the user shuts down the browser, in order to maintain the user’s status.

You make the selection of cookies through the option – Cookie settings, on the home screen of the Company’s website.

Information on how to disable cookies for all web sites?

The “Help” menu in the browser toolbar of your computer provides the following user information:

• How to prevent the acceptance of new cookies in the browser;
  
• How to set the browser to notify you when you receive a new cookie;
  
• How to turn off cookies completely.

Changing cookie settings is different for each browser. You can find detailed information by clicking on https://www.aboutcookies.org (in English), which will give you tips for changing cookie settings in all modern browsers, or you can contact us by e-mail.

Change in the terms of use of the Privacy and Cookies Policy

The Privacy and Cookies Policy may change from time to time. Therefore, please review it regularly to stay informed.

Further Information

Your trust is very important to us. If you have further questions regarding the processing of your personal data by MA Gaming, please do not hesitate to contact the Personal Data Protection Officer in MA Gaming in writing at this address:

MA Gaming DOOEL

Ul.16-ta Makedonska Brigada 25

1000 Skopje

Republic of North Macedonia

E-mail: contact@admiralclub.com.mk

Personal data protection officer: dgeorgievski@novomatic.com